Shipping: Orders are shipped Monday to Friday (excluding ACT Public Holidays) within 24 hours of cleared payment. Every order will be sent with Tracking. Please see the How to Purchase page for instructions on obtaining a postage quote. Smaller orders are sent using Australia Post Express Post satchels (generally up to 3kg). Larger orders or those that can not fit in to a small/medium satchel are sent via Australia Post Parcel Post. Other freight companies may be used for orders that can not be sent with Australia Post due to size or weight restrictions. Our website is only setup to ship orders to Australian addresses. For International orders please contact us. We currently offer Free Australia Wide shipping for all orders over $475.00. Select option during checkout.
Local Pickup: You can order parts online and pickup from our Queanbeyan Warehouse. Select the Store Pickup option during the check out process. This is by appointment, Monday to Friday between 12 noon and 2pm. After making your purchase through our online store, you will be sent an email advising your order is ready for collection and our location details.
Stock Availability: Products that are able to be added to your shopping cart are available for immediate shipping. If you add multiple items to your shopping cart sometimes the item is displayed as 'LOW STOCK'. This means that we may have insufficient stock on hand to fulfill your order requirements. You can either order less or we will contact you to advise on stock levels before your order is shipped. Occasionally this may not be the case due to unforseen circumstances such as stock errors or damaged stock. If this situation arises we will contact you immediately to make alternate arrangements.
Returns: Please ensure the product you purchase is suitable for your vehicle. If you are unsure if an item is suitable for your vehicle, please Contact Us before you purchase. We will refund or exchange items within 10 days of purchase. Shipping costs are not refundable. It is the customers responsibility to organise for the safe return of any items. No refunds/exchanges will be made unless the goods are returned in their original condition and packaging. All items must be returned with a copy of the invoice. To return items you must first be issued with a Return Authorisation Number (RAN). To be issued with a Return Authorisation Number please Contact Us. Items returned without a RAN may not be accepted and may be returned at the buyers expense.
Warranty: Classic Motoring warrants that all products sold will be free from manufacturer defect for a period of 3 months from the date of purchase. If an item is deemed to be defective, Classic Motoring will, at its discretion, either repair or replace the product, or take back the product and issue a refund. Our liability is subject to us being satisfied that the defect was not caused by defective installation or maintenance; repair, alteration or modification in a manner not recommended by the manufacturer; or neglect or misuse of the product. Classic Motoring does not warrant against or is liable for any damage resulting from or caused by any product being used for any purpose which it is not designed for or which is not recommended by the manufacturers.